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E160

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Main Features

• HSDPA/UMTS (850/1900/2100MHz)
• GSM/GPRS/EDGE (850/900/1800/1900MHz)
• Support 3.6Mbps HSDPA services
• Micro SD Card Slot
• Support PC voice (optional) and SMS services
• Support data statistics
• Receive diversity (850/1900/2100MHz)
• Plug & Play
• Support Windows 2000, Windows XP, Windows Vista and Mac Operating Systems

Software:

Model	Name	Version	Date
E160	E160 Client Software UTPS	Customer Appplication Software	2009-05-31

Documentation:

Model	Name	Version	Date
E160	E160 CE DOC(2009-09-22)	E160 CE DOC(2009-09-22)	2009-10-31
E160	E160_REACH_DOC(VER.A)	E160_REACH_DOC(VER.A)	2009-08-14
E160	E160 CE DOC(2008-10-30)	E160 CE DOC(2008-10-30)	2009-06-29
E160	E160 CE DOC	E160 CE DOC	2009-04-29

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1. How can I enable automatic installation?

To enable the Windows XP/2K play function, do as follows: Step 1 Choose Start > Run and type gpedit.msc in the Run box. The Group Policy Object Editor window is displayed. Step 2 In the left pane, choose Local Computer Policy > Computer Configuration > Administrative Templates > System, and then under Setting, double-click Turn off Autoplay. Step 3 Click the Setting tab, select the Not Configured or Disabled option, and then click OK to close the Group Policy Object Editor window. Step 4 The Turn off Autoplay function also can be set in User Configuration. The difference is that the setting in Computer Configuration effects more widely than that in User Configuration.

2. In the case that automatic installation how can I install the Data Card manually?

To install the Data Card manually, do as follows: Step 1 Insert the Data Card and wait until the virtual drive is identified. Step 2 Double-click My Computer. Step 3 Click the green Mobile Partner icon. Step 4 For a beta testing version, run setup.exe; for a non-beta testing version, run autorun.exe. Note that running other .exe program may cause that the Data Card cannot work properly. Alternatively, you can right-click the mobile partner CD-ROM icon and then choose Autoplay to run the setup program automatically. The normal installation procedure is performed. Step 5 Install the related software by following steps.

3. Why cannot I find the corresponding data card in Device Manager after inserting the Data Card?

To solve the problem, do as follows: Step 1 Try another USB port of the PC. This problem may be caused by hardware because the data card cannot be closely connected to the USB port of the PC. Step 2 In Device Manager, disable all universal serial bus controllers and then enable them; or uninstall all universal serial bus controllers and then scan the device. Step 3 Restart the PC.

4. Why I find an unknown device in the device manager after inserting the Data Card?

To solve the problem, do as follows: Step 1 When Standard Enhanced PCI to USB Host Controller in the device manager is disabled, the data card should be identified correctly. If the data card cannot be identified, the problem may be caused by static electricity. In this case, shut down the PC, remove all power cables that are connected to the PC, and then wait five to ten minutes. Step 2 If another USB device is connected to the PC at the same time, remove all USB devices, disconnect the E122 and then connect it again. If the E122 can be identified correctly, this problem may be caused by the power failure of the main board. If the problem persists, go to Step 3 and Step 4. Step 3 Insert the E122 into other PCs to check whether the E122 can be identified correctly. If it can be identified correctly, disconnect the E122 and then connect it again, or restart the PC. If it is still identified as an unknown device in other PCs, contact the customer service personnel. Step 4 Insert another USB device to check whether it can be identified correctly. If the USB device is also identified as an unknown device, the problem is caused by the hardware failure of the PC. In this case, replace the USB jack or repair the main board. If the E122 can be identified correctly, contact the customer service personnel.

5. After the data card is inserted, the modem and PCUI in the device manager cannot be normally identified (a question mark or yellow exclamation mark is displayed) and fail to recover after a long time.

To solve the problem, do as follows: Step 1 Check whether the drive is installed by following the normal installation procedure. If the drive is installed manually, ensure that autorun.exe is first program to be run. If the installation fails to meet the requirements, uninstall the Mobile Partner and reinstall the Mobile Partner and drive. Step 2 If the drive is correctly installed, you can update the drive manually. If the drive is updated successfully, the PC system must be faulty. Run the antivirus program or clear the system.

6. After the data card is inserted, a yellow exclamation mark appears in the mass storage identification in the device manager.

Uninstall the mass storage in the device manager and scan the device manager.

7. Why can my data card only be used in 2G networks?

Step 1 Choose Tools > Options to open the Options interface. Step 2 Set Network Type to WCDMA only and click Apply. About one minute later, you can access 3G networks. Step 3 If you still cannot access 3G networks after 3G only is selected, the APN may be incorrectly set. Contact the local carrier. If the problem persists when the APN is correctly set and 3G only is selected, use a 3G mobile phone to test whether the local area is covered by 3G networks. If the 3G mobile phone cannot access 3G networks, you can infer that the problem must be related to the network.

8. 633 and 797 dial-up problems

You can use the following methods. Step 1 Uninstall the modem from the device manager and scan the device manager. Step 2 Remove and re-insert the data card. Step 3 Choose Control Panel > Phone and Modem Options > Modems to first delete and then re-add all modems. Step 4 If the problem persists after the preceding steps manually and then install it again.

9. 680 dial-up problem

Dial a number before the modem is ready. To solve the problem, disable the Mobile Partner and then enable it again. After the signal strength in the right corner is displayed correctly, dial a number again.

10. Devices are normally identified in the device manager but cannot be found when the Mobile Partner is used for dial-up, or the dial-up fails due to other errors.

To solve the problem, do as follows: Step 1 First shut down and then restart the Mobile Partner and check whether the dial-up is successful. If devices still cannot be found, perform Step 2. Step 2 Remove and re-insert the data card. Then, dial a number. If devices still cannot be found, perform Step 3. Step 3 Restart the PC. If the problem persists, perform Step 4. Step 4 Uninstall the MP. Restart the PC and re-install the MP.