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E5

  • Technical Specifications
  • FAQ

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Specifications
  • HSUPA/HSDPA/UMTS
  • GSM/GPRS/EDGE
  • Support 5.76Mbps HSUPA and 7.2Mbps HSDPA services
  • Support Wi-Fi 802.11b/g
  • Receive diversity (2100MHz)
  • Plug & Play
  • Support Windows 2000/XP/Vista , Mac and Linux Operation Systems

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1. I can not connect to the Internet
    (1) If the network status of your device is Searching, No Network, Limited Service, please wait some times till your device has a valid service (2) If you can not connect to the Internet even the device has a valid service and the signal strength is not weak，please visit http://192.168.1.1 to check the connection status of your device. If the connection status of your device is disconnected, and there is a 【Connect】 button, click the button (3) If the connection status of your device is disconnected, and there is not a Connect button, please open a web and visit a website, like www.google.com.if failed, try to plug out and plug in again,if you still can not connect it,please reboot the device (4) If the connection status of your device is connected, but you can not connect to the Internet, try to check the Internet Explorer parameters, ensure the proxy server is disable. Take the Internet Explorer 6.0 as an example.perform the following steps: a. Open the Internet Explorer 6.0. b. Choose Tools > Internet Options... , select the Connections tab. c. Click LAN Settings....Deselect Use a proxy server for your LAN. If select, click the check box to deselect it. d. Click OK to save changes
2. My E5 keeps searching network all the time
    (1)Please check whether there is network which provided by your operator at the moment. Ensure you are not in some close environment (2)If the network condition is good but still cannot register, please try to search network manually a.Logon the main page through the browser(e.g IE) by the address “http://192.168.1.1”. Then go to “Advanced Settings->Mobile Network Settings-> Network Settings” b.The “Preferred Mode” indicates which mode you like. You can choose any mode of them. Commonly we select “WCDMA Preferred” and then click Apply c.Then choose the Band, commonly we select “All Bands” and then click Apply. d.Choose “Manual” then click the Apply button; the available operators will be listed. Then you can choose one of them to logon, normally we choose the service provider of us the data service (3)Sometimes the device will be rejected by the operator for some reasons. Please reset the device and check. If the device still cannot camp on the network. Please contact with your device provider
3. Can I press the connect button to disconnect E5 from internet when the dialing mode configured in E5 is ‘Auto’?
    When customer chooses “Auto” mode to access internet, E5 will automatically connect to internet once it powered on. However, customer can not disconnect E5 by pressing the connect button on the side of the device under this mode. If the customer wants to disconnect from internet, he can wait until E5 stops the data service itself when there is no dataflow before the Max Idle Time set in the device. Or else customer can only turn off his device.
4. How can we establish WIFI connection?
    There are two ways to establish WIFI connection (1) You can press wifi key (in the flank side of E5) to enable or disable WIFI function. If the screen shows the WIFI icon, it means that WIFI is already enabled; The WIFI password and SSID is different for each E5, and they are printed on the label which stuck beside the SIM card slot; Turn on the Wireless card of your computer, search for the current wireless networks. Follow the SSID to find E5, and use the WIFI password to establish connection. After E5 has been connected to computer, check the IP address of your computer, if the connection is successful, E5 will distribute a IP address to computer. The default IP address pool is from 192.168.1.100 to 192.168.1.200 (2) You can also log into http://192.168.1.1 to enable or disable WIFI function. then do what like the above step does
5. How long does it take to fully charge the battery
    (1) Device off and charged by charger, the fully charging time is 3.5h— 4h. (2) Device on and charged by charger, the fully charging time is 3.5h— 4h. (3) Device off and charged by USB cable, the fully charging time is 4h— 4.5h. (4) Device on and charged by charger, the fully charging time is 4.5h— 5h.
6. How long can the battery work after fully charged
    (1) Device powered only by battery and WIFI function enabled with data transmission, the device can work for 4h. (2) Device powered only by battery and WIFI function enabled without any data transmission, the device can work for 15h.. (3) Device powered only by battery and WIFI disabled, the standby time is over 100h
7. Can I change the WIFI password of E583X-S?
    Yes, do the following steps: (1) login 192.168.1.1, and clicking ‘Connection’ WLan status WLAN settings (2) Change the password directly in the WPA Pre-Shared Key bar; you do not need to input the old password firstly. If you has already changed his WIFI password but forget it, you can select Show Password to see it
8. I feel someone else is also using my E5 through WIFI, which makes the internet surfing rate becomes quite slow, how can I confirm this
    There are two ways to check how many userd connnected to E5 (1) you can check the OLED screen of E5, on the right bottom corner of WIFI icon , there is a number which shows current WIFI user number. Check if the number is right. If the number is more than expected, then someone else is using your E5 (2) log into the management page to check who he/she is. Click the web partner icon to open the web page. Click Connection WLAN status Advanced, then the page will show who is connecting to E5 through WIFI.
9. Which factors will influence the battery life
    Some improper use can influent the life of battery, for example: high/low temperature and humid environment, leaving battery unused for long time, the battery be charged and discharged for too many times, or some other reasons which cause the damage of the battery itself. The environment temperature required by the battery is -20℃-60℃ ( the ideal value is 35℃)，the relative humidity is 5℃-95℃（the ideal value is 55℃），the battery life can reach 18 months.
10. Why does the temperature of E5 keep growing While I am using it for data service
    Actually this is a quite normal phenomenon. Continual data transmission will make some chipsets in the device keep emitting heat. This temperature problem will happen under these circumstances: Continual data service, the device is charging, the device is charging while data service or the environment temperature is too high. you don’t need to worry about the temperature because we had designed the high temp protection function, that means, when the device temperature is up to 69℃,the device will be powered off automatically to protect itself

Note: THIS DOCUMENT IS FOR INFORMATION PURPOSE ONLY, AND DOSE NOT CONSTITUTE ANY KIND OF WARRANTIES.

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